Relaxed Hours: Chiharu Shiota & Yin Xiuzhen
Experience our current Hayward Gallery exhibitions in a more relaxed environment with access to additional support during our Relaxed Hours.
We welcome everyone to our exhibitions whenever our gallery is open, but we also recognise that some visitors may require a more relaxed approach to noise and movement in the space, or may welcome additional support to experience the exhibition fully.
Our Relaxed Hours are shaped around the needs of visitors with sensory processing differences, neurodivergent visitors or those living with neurological conditions, as well as early-year visitors, parents and carers.
During Relaxed Hours there is reduced capacity inside the galleries, spotlight talks and chill-out spaces.
Need to know
Advance booking is essential, and you’re asked to choose a time slot when you book. However, for this event your ticket allows you to arrive, leave and re-enter at any time throughout the Relaxed Hours event.
There is a preparation story available for visitors who may benefit from preparing for the exhibition. The preparation story will be available to download from this page within a couple of weeks of the exhibition opening, and sent to bookers in advance.
To receive our registration form for Community Connect free tickets (limited number available per session), which remove financial barriers to attending for organisations from Lambeth and Southwark, email
[email protected] – the deadline to register is 12 noon on Tuesday 24 February.
Access
This session has a relaxed approach to noise and movement, a reduced capacity, and nearby chill-out spaces available to access for the duration of the session whenever needed. Feel free to come and go as you please.
The following adaptations are in place during Relaxed Hours:
- Reduced capacity in the gallery.
- Nearby chill-out spaces with low lighting and comfortable seating, including beanbags and cushions.
- Sensory backpacks, including ear defenders and stim toys, are available from the gallery Ticket Office.
- Touch materials inside the gallery.
- A limited number of Community Connect free tickets for organisations from Lambeth and Southwark, to remove financial barriers to attending.
If you have a particular requirement or any questions ahead of your visit, email [email protected] or call us on 020 3879 9555.
You can join our free Access Scheme through your online Southbank Centre account or via email.
Find out more about our Access Scheme
All our access information
For your visit
This event is held at the Hayward Gallery Southbank Centre
Tuesday – Thursday, 10am – 6pm
Friday, 10am – 9pm
Saturday, 10am – 8pm
Sunday, 10am – 6pm
Closed Mondays
Plan your visit
The Hayward Gallery is also where you’ll find the HENI Project Space.
Getting here
Our address is Southbank Centre, Belvedere Road, London, SE1 8XX.
The nearest tube stations to us are Waterloo and Embankment; Waterloo is also the nearest train station. And more than 20 different London bus routes pass within 500 metres of our venues. More information on getting here by rail, road or river is available on our Getting here page.
Cloakroom
We have a cloakroom for coats, umbrellas and small bags; it costs £2 per item.
We’re cash-free
Please note that we’re unable to accept cash payments across our venues.
Access
We’re working hard to remove barriers, so that our facilities and events can be accessible to as many people as possible.
All help points, toilets, performance and exhibition spaces at the Southbank Centre are accessible to all, as are the cafes, bars and restaurants. We also have excellent public transport links with step-free access.
All information about booking wheelchair spaces, step-free access, blue badge parking, access maps and guides and other help available whilst you’re here, including details about our Access Scheme, can be found on our Access page.
Exhibition tours
Guided tours of our Hayward Gallery exhibitions are available to ticket holders; the dates and times of these can be found when you click through to book your exhibition tickets.
If you’d like to arrange a private/group tour of an exhibition, please contact us. The Hayward Gallery does not accept external tour guides or tour groups – all exhibition tours must be arranged through the Southbank Centre.
Food & drink
Offering sandwiches, salads, cakes and coffee, Hayward Gallery Cafe is the perfect spot for a pre-exhibition energy boost or a post-visit drink.
From coffee to cocktails, filling favourites to fine dining, plus some of London’s best street food – it’s all here at the Southbank Centre.